What Is Responsible Gaming?
Responsible gaming means participating in online gambling as a form of entertainment — not as a way to earn a steady income, escape from problems, or meet emotional needs. At yes2, we take this responsibility seriously because we know the majority of our members play purely for fun.
Online gambling, like any other form of entertainment, should be a choice made consciously and within an affordable budget. When gaming starts to interfere with daily life, personal relationships, or finances, that is the clearest sign that help may be needed.
Yes2 does not only provide entertaining games — we also take responsibility for ensuring the platform is used in a healthy manner by all members. This is why we invest in self-control tools, staff training programmes, and active monitoring to identify at-risk gaming patterns.
Yes2 Core Principles in Responsible Gaming
The yes2 platform is built on several core principles that guide every business decision we make regarding responsible gaming:
- Freedom of choice: Every member has the right to make choices based on complete and accurate information about gambling risks.
- Protection for vulnerable groups: yes2 actively prevents minors, underage individuals, and those who have self-excluded from accessing the platform.
- Full transparency: We provide clear information on return-to-player (RTP) percentages, how games work, and the risks involved.
- Control in the member's hands: We provide tools that allow you to manage your own gaming experience without relying on anyone else.
- No pressure on at-risk individuals: yes2 does not send promotions or marketing offers to members who have set strict limits or are currently in a self-pause period.
Remember: Gambling should always be treated as an entertainment cost, not an investment or source of income. Set a budget you can afford to lose, and never play with money needed for essentials such as rent, bills, or food.
Recognise the Early Warning Signs
Gambling problems rarely arise suddenly. They usually develop gradually, and many people do not realise they have started to have a problem until the situation becomes more serious. Check this list honestly for yourself:
You frequently play longer or spend more than you originally planned.
You play to "win back" money you have already lost — known as "chasing losses".
You hide your gambling activity from family, your partner, or friends.
You borrow money, sell belongings, or dip into savings for gambling purposes.
You feel anxious, irritable, or uncomfortable when you are unable to play.
Gambling has begun to interfere with your work, studies, or personal relationships.
You use playing as your primary way of coping with stress, boredom, or emotional problems.
You have tried to stop playing multiple times but have not succeeded.
If you checked more than 3 of the items above, we encourage you to speak with someone you trust or reach out to the yes2 support team. Acknowledging the problem is the most courageous and important first step.
How to Use yes2 Self-Control Tools
All yes2 self-control tools are accessible directly from your account settings. Here is a quick guide to using each tool:
Setting Deposit Limits
Login → Account Settings → Deposit Limits. Enter the limit amount for a daily, weekly, or monthly period. Limits take effect immediately and can only be decreased instantly or increased after 7 days.
Activating a Self-Break
Login → Account Security → Self-Break. Choose your preferred duration. Your account will be locked immediately and your remaining balance can be claimed via customer support after the period ends.
Permanent Self-Exclusion
Contact yes2 support directly and request a permanent self-exclusion. The process is completed within 24 hours. All funds in your account will be processed for withdrawal within 5 business days.
Session Time Limit
Login → Settings → Time Limit. Set a maximum daily play-time limit. The system will send an alert 15 minutes before the limit is reached and automatically log you out when time is up.
Child and Youth Protection
Yes2 strictly prohibits participation by any individual under the age of 18. We enforce a rigorous age verification process at registration, including checks against valid identification documents. Any account suspected of belonging to a minor will be suspended immediately pending verification.
If you share a device with younger family members, we recommend you take the following steps to protect them:
- Always log out of your yes2 account when it is not in use.
- Do not save your password on shared devices.
- Use parental control features on your device to block access to gambling sites.
- Have open conversations with your children about the risks of online gambling.
- Report to yes2 if you notice a child has access to the platform.
Yes2 also does not publish any advertising that may appeal to children or that targets underage audiences on any media channel.